Make a formal complaint
Complaint Capture Form should only be used to submit a complaint about the police.
If you are looking to report a crime, incident or make a general enquiry to Police Scotland which does not relate to a complaint about the police please use the Contact Us form.
You can also phone 101 or attend your local station.
Phone 999 if your matter requires an immediate or emergency response.
If you wish to make a complaint about the criminal action of a police officer or member of staff you can report this to Police Scotland using the form above.
You can also make a complaint about the criminal action of a police officer or member of staff direct to the Criminal Allegations about the Police Division (CAAPD) within the Crown Office.
More information can be found under the Our role in investigating criminal allegations against the police page on the Crown Office website.
We value the experiences of people who engage with our services. If you make a complaint, you may be contacted in the future to ask you to take part in our user experience survey.
If you’ve reported domestic abuse, rape or sexual crimes to us, we’d appreciate your feedback on the service we provided.
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The official police resource for Scotland. Find advice and support for any situation you might be facing.