Public in North East to be wary of phone scams

Published 19 September 2018
Officers in Aberdeenshire are warning the public to be vigilant following reports of scams this week being targeted at North East residents.

Residents are reportedly being phoned by people alleging to be from phone/internet providers such as BT and TalkTalk saying there is an issue with the person’s internet router or that their computer has been affected by a virus. The caller then asks to take control of the person’s computer to fix the issue and then further into the scam gets the person to log into their online banking account and at that point funds are transferred.

Sergeant Andy Sawers of the Ellon Community Policing Team explains: “Although we have done a lot to highlight the danger of scams, sadly, there are people who get taken in by the ever plausible excuses fraudsters use to gain a person’s trust and access to people’s bank accounts.

“Becoming the victim of this type of crime can happen to anyone however sadly, it is often the older members of our communities who are targeted.

“I would therefore like everyone to read this message, share it and also talk to older family members or friends about these scams and provide the following advice for them.

“Never give ANY personal banking information out or allow access to your internet banking by anyone who calls you. Fraudsters are experienced in giving entirely plausible reasons for needing your information but stand firm and do not give it out to ANYONE who contacts you.

“If you are unsure and think there is a possibility of a call being genuine, end the conversation, wait half an hour and then call the company they are alleging to be from but use a phone number from their website or from genuine sales literature and enquire if they were trying to contact you.

“Never feel obliged to give out information on the spot. Fraudsters use the fact that they call unexpectedly, when you are least expecting it, to their advantage.

“If anyone has or thinks they have been the victim of this type of fraud then please call 101 to report it. It can be frustrating, deeply upsetting and embarrassing to be taken in by fraudsters but I would urge anyone who has been defrauded to report it. “

Contact Details

Call 101 for non-emergencies and general enquiries, in an emergency call 999. If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.

Your Community

Find out more about local policing issues in this area by visiting: Aberdeen North, Aberdeen South, Aberdeenshire North, Aberdeenshire South, Moray, North East

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