Report a shoplifting incident

Call 999 if:

  • you or someone else is in danger
  • the incident is currently ongoing
  • the suspect is still on the premises

Use this form to report a theft or attempted theft that you’ve witnessed, or on behalf of someone else.

Did anything else happen?

You must select one of the options below.

If the incident's already happened and involved another offence, call 101.

We need you to give some information about the incident, yourself, and any other witnesses who were involved.

You'll need:

  • a description of what happened
  • a description of the suspect
  • an estimated value of the stolen items
  • details of any witnesses
  • CCTV footage of the incident (if you have any)
Who are you reporting on behalf of

You must select one of the options below.

Stolen items

Date of birth

For example, 27 08 2025.

Home address

We will send your incident number, crime reference number, and care card to this email address.

This means you can get reminder text messages from the Crown Office and Procurator Fiscal Service if the case reaches court.
Do you need an interpreter

You must select one of the options below.

Do you need an appropriate adult

You must select one of the options below.

An appropriate adult is someone like a carer, parent, or family member who supports a young person under 18, or a vulnerable adult when speaking to the police.
Store details

Address of the store

Date and time of incident
Date of incident

For example, 27 8 2025.

If you're not sure, give an estimate, for example 13:15.

If you're not sure, give an estimate, for example 14:00.
Stolen items

For the first stolen item, give details below. You can add more items later.

For example, 50ml bottle of designer perfume.

If you do not know the exact value, give an estimate.

Item 1

  • Description
  • Value (£)
  • Quantity
For example, 50ml bottle of designer perfume
 
 

Item 2

  • Description
  • Value (£)
  • Quantity

Did you recover any of the items

You must select one of the options below

Suspects

If not known, can you give an estimate.
Suspect gender

You must select one of the options below.

Suspect appearance

Ethnic appearance

You must select one of the options below.

If you are not sure, can you give an estimate.
Build

You must select one of the options below.

Hair style

You must select one of the options below.

Hair colour

You must select one of the options below.

Facial hair type

Select all that apply.

Which of these options applies to the suspect?

Recognise suspect

You must select one of the options below.

Any other information

You must select one of the options below.

Suspect 1

  • Name
  • Previous crime reference number
  • Age
  • Gender
  • Ethnic appearance
  • Ethnic other
  • Height
  • Build
  • Hair style
  • Hair colour
  • Other hair colour
  • Facial hair type
  • Distinguishing features
  • Suspects clothing
  • Would you recognise the suspect if seen again
  • Any other information to add
  • Any other information

Tell us about another suspect

If not known, can you give an estimate.
Suspect gender

You must select one of the options below.

Suspect appearance

Suspect ethnicity

You must select one of the options below.

If you are not sure, can you give an estimate.
Build

You must select one of the options below.

Hair colour

You must select one of the options below.

Hair style

You must select one of the options below.

Facial hair type

Select all that apply.

Which of these options applies to the suspect?

Recognise suspect

You must select one of the options below.

Any other information

You must select one of the options below.

Suspect 2

  • Name
  • Previous crime reference number
  • Age
  • Gender
  • Ethnic appearance
  • Ethnic other
  • Height
  • Build
  • Hair colour
  • Other hair colour
  • Hair style
  • Facial hair type
  • Distinguishing features
  • Suspects clothing
  • Would you recognise the suspect if seen again
  • Any other information to add
  • Any other information

If more than one suspect was involved, give the details of one suspect at a time

Suspect vehicle
Recognise suspect

This can include bikes or scooters.

You must select one of the options below.

For example, make, model, colour, registration plate, or any other distinguishing features.

CCTV
Was the incident captured on CCTV

You must select one of the options below.

Can you send the CCTV footage to us using a secure link

You must select one of the options below.

Where should the email be sent

This should be the email address of a person or team who can send us the CCTV footage.
Stolen items
Did anyone else witness the incident

You must select one of the options below.

If you are reporting on behalf of someone, enter their details here.

Date of birth

For example, 27 08 2025.

This means the witness can get reminder text messages from the Crown Office and Procurator Fiscal Service if the case reaches court.

Witness 1

  • First name
  • Last name
  • Date of birth //
  • Email address
  • Mobile number

Tell us about this other witness

Tell us their first name

Tell us their last name

Date of birth

Tell us their date of birth

For example, 27 8 2025.

Tell us their email address

Tell us their mobile number

This allows the witness to receive reminder text messages from Crown Office and Procurator Fiscal Service if the case were to reach court.

Witness 2

  • First name
  • Last name
  • Date of birth //
  • Email address
  • Mobile number
Victim Support Scotland

Victim Support Scotland is a charity that offers free, independent, and confidential support for victims, witnesses, and their families.

Victim referral

You must select one of the options below.

How would you like to be contacted

You must select one of the options below.

Victim referral

You must select one of the options below.

For each witness, choose how they’d like to contacted.
If some witnesses don’t want to be referred, select 'would not like to be contacted'

How would the person prefer to be contacted

You must select one of the options below.