Report a shoplifting incident

Call 999 if:

  • you or someone else is in danger
  • the incident is currently ongoing
  • the suspect is still on the premises

Use this form to report a theft or attempted theft that you’ve witnessed, or on behalf of someone else.

Did anything else happen?

You must select one of the options below

If the incident's already happened and involved another offence, call 101.

We need you to give some information about the incident, yourself, and any other witnesses who were involved.

You'll need to tell us about:

  • what happened and when
  • the stolen items
  • the suspect(s)
  • any vehicles
  • any witnesses
  • any CCTV footage of the incident
How did you find out about the incident

Select one of the options below

Tell us how you found out about the incident

Your details

Date of birth

For example, 05 11 1990

Home address

We will send your incident number, crime reference number, and care card to this email address

This means you can get reminder text messages from the Crown Office and Procurator Fiscal Service if the case reaches court
Do you need an interpreter

You must select one of the options below

This helps make sure communication support is available if you need to speak to the police or the court

You must select a interpreter language

Do you need an appropriate adult

You must select one of the options below

An appropriate adult is someone like a carer, parent, or family member who supports a young person under 18, or a vulnerable adult when speaking to the police
Store details

Address of the store

Date and time of incident
Date of incident

For example, 05 11 1990

If the exact time cannot be taken from CCTV footage, give an estimate
(for example, 13:15)

If the exact time cannot be taken from CCTV footage, give an estimate
(for example, 14:00)
CCTV
Was the incident captured on CCTV

You must select one of the options below

Have you watched the incident on CCTV

You must select one of the options below

Can you send the CCTV footage to us using a secure link

You must select one of the options below

Where should the email be sent

This should be the email address of a person or team who can send us the CCTV footage

For example, camera 4

We'll quote this to your team when we ask for the CCTV footage
Is the date and time on the CCTV footage correct?

You must select one of the options below

How is it different

For example, the CCTV time is 30 minutes fast
Stolen items
Can you list the individual items?

You must select one of the options below

Add the details for the first stolen item.
You can add another item item after this

For example, 50ml bottle of designer perfume

If you do not know the exact value, give an estimate

Were any recovered

You must select one of the options below

Item 1

  • Description
  • Value (£)
  • Quantity
  • Were any recovered
  • Recovered quantity
For example, 50ml bottle of designer perfume
 
 
Were any recovered

You must select one of the options below

Item 2

  • Description
  • Value (£)
  • Quantity
  • Were any recovered
  • Recovered quantity

For example, mixed groceries, alcohol, electronics

If you do not know the exact value, give an estimate
Did you recover any of the items

You must select one of the options below

(for example, 2 bottles of vodka)

Where possible, you must include:
  • where the suspect entered and exited the store
  • if they came in with anyone else
  • what drew your attention to them
  • if they tried to pay
  • if anyone tried to stop them
  • if the item was security tagged or set off alarms
Suspects
Provide as much detail as you can about each suspect.
This helps officers identify suspects and investigate the incident, even when CCTV is available

Suspect gender

You must select one of the options below

Suspect age

You must select one of the options below

If not known, give an estimate
Height

You must select one of the options below

If not known, give an estimate
Centimeters
Feet
Inches
Build

You must select one of the options below

Ethnic appearance

You must select one of the options below

Hair style

You must select one of the options below

Hair colour

You must select one of the options below

Facial hair

Select all that apply

Which of these options applies to the suspect?

Tell us about the suspects clothing

Recognise suspect

You must select one of the options below

Any other information

You must select one of the options below

Suspect 1

  • Name
  • Previous crime reference number
  • Age
  • Gender
  • Ethnic appearance
  • Ethnic other
  • Height
  • Build
  • Hair style
  • Hair colour
  • Other hair colour
  • Facial hair type
  • Distinguishing features
  • Suspects clothing
  • Would you recognise the suspect if seen again
  • Any other information to add
  • Any other information

Tell us about another suspect

Suspect gender

You must select one of the options below.

Suspect age

You must select one of the options below

If not known, give an estimate
Height

You must select one of the options below

If not known, give an estimate
Centimeters
Feet
Inches
Build

You must select one of the options below.

Suspect ethnicity

You must select one of the options below.

Hair style

You must select one of the options below.

Hair colour

You must select one of the options below.

Facial hair

Select all that apply

Which of these options applies to the suspect?

Tell us about the suspects clothing

Recognise suspect

You must select one of the options below.

Any other information

You must select one of the options below.

Suspect 2

  • Name
  • Previous crime reference number
  • Age
  • Gender
  • Ethnic appearance
  • Ethnic other
  • Height
  • Build
  • Hair style
  • Hair colour
  • Other hair colour
  • Facial hair type
  • Distinguishing features
  • Suspects clothing
  • Would you recognise the suspect if seen again
  • Any other information to add
  • Any other information

Suspect vehicle
Recognise suspect

This can include bikes or scooters

You must select one of the options below

For example, make, model, colour, or any other distinguishing features

Stolen items
Did anyone else witness the incident

You must select one of the options below

If you are reporting on behalf of someone, enter their details here

This means the witness can get reminder text messages from the Crown Office and Procurator Fiscal Service if the case reaches court

Witness 1

  • First name
  • Last name
  • Email address
  • Mobile number

Tell us about this other witness

Tell us their first name

Tell us their last name

Tell us their email address

Tell us their mobile number

This allows the witness to receive reminder text messages from Crown Office and Procurator Fiscal Service if the case were to reach court

Witness 2

  • First name
  • Last name
  • Email address
  • Mobile number
Victim Support Scotland

Victim Support Scotland is a charity that offers free, independent, and confidential support for victims, witnesses, and their families.

Victim referral

You must select one of the options below

How would you like to be contacted

You must select one of the options below

Victim referral

You must select one of the options below

Choose how each witness would like to contacted.
If some witnesses don’t want to be referred, select 'would not like to be contacted'.

How would the person prefer to be contacted

You must select one of the options below