Employee Assistance Programme – Coronavirus

The world we live in is changing, rapidly, and on a daily basis. The way we live our lives is evolving in a fashion we could never have imagined, and in ways outwith our individual control. We are being asked to take drastic measures to protect our family, friends, colleagues and communities. Such intense change can create a heightened sense of anxiety – a response which is completely normal.

More than ever, it is crucial that, in playing a critical role keeping the people of Scotland safe, our people must also prioritise their own wellbeing.

Police Scotland officers and staff and Scottish Police Authority staff have access to the Employee Assistance Programme, which is available 24 hours a day, seven days a week and 365 days per year.

The EAP provides professional support and guidance via a team of trained wellbeing and counselling practitioners who offer confidential, independent and unbiased information and guidance. This is delivered in a range of ways – by telephone, on-line and through face-to-face appointments. They can deal with a range of issues, including psychological, physical, financial and social concerns.

These services are also available to household family members (aged 18 and over) of Police Scotland/SPA officers and staff.

If you are worried about anything, whether it’s a personal matter or a work-related problem, you can contact the Employee Assistance Programme on 0800 0116 719, or if you are outside the UK, or calling from a mobile, via +44 (0) 114 218 9177.

Alternatively, the website also contains a number of guidance videos around specific areas and you can also use this to make contact using the Contact section.

The EAP treats all information confidentially, regardless of whether it is obtained directly or indirectly.

The Employee Assistance Programme is provided to Police Scotland and the SPA by an external company and is bound by the Professional Code of Ethics of the British Association for Counselling & Psychotherapy and the Employee Assistance Professionals Association.