Report a shoplifting incident

When to report online

You can use our online form to report theft or attempted theft that happened at a retailer you work for.

This can be:

• an incident you witnessed
• a report on behalf of someone else

When to report by phone instead

Call 999 now if:

• someone's in danger
• the incident is happening now
• the suspect's still there

You should call 101 if the incident has already happened but involved a crime other than theft. For example:

• hate crime
• assault
• threats of violence

Make a report online

Use our online form to report shoplifting or attempted shoplifting.

Report shoplifting with our form

After you submit a report

When you submit your report, we'll give you a reference number. We'll then send you an email with next steps.

How we use and store your data

We'll collect and securely store data about you and the incident from your report.

We use this data to process your report, and only allow access to people who work on it.

We keep your data for as long as we need to:

• work on your report
• investigate what happened
• meet legal requirements

We may share information with other criminal justice organisations when it's:

• required by law
• needed for an investigation

Learn more about how Police Scotland uses personal data