Police impersonation fraud is when someone pretends to be a police officer to trick you into giving them:

• money
• personal details
• something else they want

This can happen over the phone, email, or in person.

If you want to tell us about police impersonation fraud, you can report it online, by phone, or in person.

Report it using our online form

Learn about other ways you can report a crime to us

We will never ask you:

• for your bank card PIN number
• for online banking login details
• to transfer money from your account
• to withdraw cash
• to buy foreign currency
• to give cash or bank cards to anyone
• to pay a fine or fee to us or a third-party over the phone or online
• to memorise lines to say if bank staff ask you questions
• to enter your personal details into an attachment or a website sent to you
• for remote access to your phone, computer, or other devices
• to keep contact with us a secret

If someone claims to be a police officer, but you feel uncomfortable, stop talking to the person.

You can contact us to check if the officer or enquiry is real. You can then go back to speaking to the person, or we’ll arrange a time to call you back.

If you want to check a police officer is legitimate, you can:

• take the officer’s name and shoulder number
• call 101 to check the officer is legitimate

If you’re asked to help with an investigation, you can check it’s legitimate by:

• asking for a crime reference number
• call 101 to check the request is legitimate

If police impersonation fraud happens, you can report it:

• to us online or by calling 101
• to the National Anti Fraud Network (NAFN)