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Accessibility statement

Accessibility Statement for

This accessibility statement applies to the Police Scotland website.

The Police Scotland website was dip-sample audited as per the UK Government guidelines available here:

This audit identified a number of areas where Police Scotland could strive for greater accessibility and compliance with the Web Content Accessibility Guidelines version 2.1 AA standard ( ).

How accessible this website is

We want the website to be as accessible as possible, so we will ensure that:

Correct HTML mark-up will be used for web pages.

We will ensure common elements such as lists, tables, links and images follow the WCAG AA standard.

The site pages are web standards compliant and most can be:

  • Zoomed in on
  • The user can move about the page and interact with keyboard only
  • Have more than one form of navigation
  • Use meaningful link titles and image alt tags.
  • Videos don’t auto play and have correct subtitles
  • Form fields behave as expected and can be used without a mouse

We recognise from the audit that a full review is required to identify areas that fall below the AA standard, the audit identified:

  • That PDFs are likely to contain incorrect document mark up/structure
  • PDF diagrams are likely to not be suitable for assistive technology
  • Interactive elements that the user cannot control (pause, play, advance function)
  • Colour contrast on some text areas
  • Overly complicated writing style/text on pages

Police Scotland will set out a road map to fix these issues.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please us the contact details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Police Service of Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to ‘the non-compliances’ listed below.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

Non-accessible content

The times scales for fixing these issues will be outline in the Police Scotland website accessibility road map.

Disproportionate burden

Making all new PDFs and Word documents on the Police Scotland website compliant will required national training and in some cases software upgrades, therefore document compliance will take longer to implement.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We will plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, statistical data.

What we’re doing to improve accessibility

  • We are reviewing HTML page mark up to ensure compliance with Web Content Accessibility Guidelines version 2.1 AA standard
  • We are reviewing our use of language to make content easily understandable
  • We will work with our development team to look at implementing functional/template changes as required
  • We will work with departments that produce PDFs/Word documents to ensure compliance
  • We are producing an accessibility roadmap to outline how we will strive for compliance

Preparation of this accessibility statement

This statement was prepared on 23/09/2020. It was last reviewed on 23/09/2020.

This website was last tested on 14/09/2020. The test was carried out by Police Scotland.

We decided on a sample of pages to test as follows, as they covered the types of pages and content widely found across the website:

  • Home page
  • What’s Happening landing page
  • News landing page
  • News article
  • Campaign page
  • Keep Safe landing page
  • Keep Safe advice page
  • Recruitment job advert
  • Access to Information page
  • About Us landing page
  • About Us > Management Information Reports page
  • About Us > Exec structure
  • Contact Us landing page
  • Contact Us form
  • Domestic Abuse Disclosure form
  • Cookie setting page
  • Local Policing landing page
  • Local Policing > Divisional page
  • Local Policing > Command Area page