Advice after Ringing the Changes fraud in Shetland

Published 13 September 2017
Officers in Shetland have urged businesses to be wary following a recent report of an attempted "Ringing the Changes" type scam.

The incident happened on the morning of Tuesday, September 12, in the Brae area where a woman asked for various different amounts of change in an apparent attempt to gain more money than she started with.

No money was gained, however, officers w ould like to trace the woman involved.

She is described as being in her 30s, standing about 5ft 5in in height and of average build, with long blonde hair which was in a bunch on top of her head.

At the time she was wearing a white fleece top and leopard print pyjama bottoms.

Ringing the Changes offences typically involve a person asking a member of staff to change a large sum of money into notes of smaller denominations or an exchange of currency. 

The fraudster then deliberately distracts or confuses the staff member in order to obtain more money than they started with.

Sergeant Martyn Brill said: "This is an unusual incident for Shetland and we are keen to make sure that businesses are aware of these tactics and on their guard against this type of approach.

"It is always better to be safe than sorry so if you have concerns please contact police on 101 rather than going through with the transaction."

Any information relating to the woman described can be passed to police in Lerwick by calling 101, quoting reference NL3413/17, or call Crimestoppers on 0800 555 111. 

Contact Details

Call 101 for non-emergencies and general enquiries, in an emergency call 999. If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.


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Find out more about local policing issues in this area by visiting: Highlands and Islands, Shetland


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